Policies & Procedures
Placing An Order From Our Shopping Cart
To place an order from our Shopping Cart, simply add the items you wish to purchase to your shopping cart and process the order. Be sure to keep your order number since this is your reference number. We will send out a confirmation email once the order has been processed (within 48 hours). Once your items are ready to ship, we will email your tracking information. All of our shopping cart items ship from within the Continental USA.
Forms Of Payment
All accounts are prepaid. All payments must be in U.S. funds and drawn on a U.S. bank only. We accept Visa, MasterCard, Discover, and American Express. Credit card orders are processed same day.
Shipping and Handling
We do everything we can to ensure that your item arrives as soon as possible. All of our shipments are sent via US Postal Service utilizing Stamps.com and their tracking software. In certain circumstances such as over-sized items other freight carriers are used. We make every attempt to utilize the most economical shipping services so that we can provide our customers with the lowest shipping rate possible! We ship within the 48 contiguous United States. From the date of your finalized order, shipping times will vary from 4-7 days for in stock merchandise. In some instances Drop Shipped items are shipped from another location and may require extra delivery time. There is a minimum handling charge of $5.00 for every order to cover our costs of packaging and handling. Keep this in mind if you only order one small decal!
Shipping Damages Procedures
We package all of our merchandise to withstand normal shipping conditions. There are times, however, when the shipping company will damage something in transport and it is very important that you follow the damage claim procedure so we can get your replacement item to you as quickly as possible. All damages must be reported to the carrier immediately. You are required to keep all packaging for inspection by the carrier.
Returns and Exchanges
If you have any questions, concerns or are unhappy with your order for any reason, e-mail us at: firstname.lastname@example.org and we will contact you right away. A refund or exchange may be made if the following criteria are met:
- Refunds or exchanges must be requested within 60 days.
- Item(s) must be returned in original condition with the box and all packaging as received.
- If you decide you just don’t like it, you pay the return shipping and will receive a refund for the item(s) once we receive and inspect.
No information provided by you to place your order will be sold, shared or traded in full or in part. We treat your personal information with the utmost confidentiality.